Privacy Policy

1. General Provisions

AZENROB places particular importance on protecting users’ privacy and personal data.

This Privacy Policy sets out the main principles governing the collection, use, storage and protection of personal and technical information when using AZENROB’s official website.

This Policy has been prepared with regard to the applicable legislation of the Republic of Azerbaijan, including the Law of the Republic of Azerbaijan on Personal Data. That Law regulates rights and obligations concerning the collection, processing, protection and, in certain circumstances, transfer of personal data.

AZENROB may amend or supplement this Privacy Policy when necessary. An updated version takes effect on the date it is published on the website.

2. Collection of Information

AZENROB’s website does not systematically collect large amounts of personal information from users through registration, personal accounts or similar mechanisms.

When contacting AZENROB, a user may voluntarily provide the following information:

• first and last name;
• telephone number;
• email address;
• information about the company they represent and their position;
• the subject and content of the inquiry;
• other information voluntarily provided by the user.

In addition, technical systems used to keep the website secure and stable may automatically process certain information. This may include:

• an IP address;
• browser type;
• the device used;
• operating system;
• access date and time;
• technical error records and security logs.

3. Purposes of Using Information

AZENROB may use the information obtained for the following purposes:

• to receive and respond to user inquiries;
• to conduct business communications with customers, prospective customers and partners;
• to respond to inquiries about the services and solutions offered;
• to ensure the website operates properly, securely and reliably;
• to identify and resolve technical issues and security risks;
• to fulfil AZENROB’s obligations under applicable law.

AZENROB does not use personal data obtained in a manner incompatible with the purposes for which it was collected.

4. Disclosure of Information to Third Parties

AZENROB does not sell users’ personal data for commercial purposes.

Personal data may be shared with the following parties only when necessary and where an appropriate legal basis exists:

• technical service and infrastructure providers that support the website and information systems;
• contractors and partners providing services to AZENROB under an agreement;
• public authorities authorised to request information under applicable law;
• other persons specified by law.

Confidential personal data is generally disclosed to third parties with the consent of the data subject, except in circumstances provided for by law.

When sharing information, AZENROB follows the principle of providing only the amount of information necessary for the relevant purpose.

5. Retention of Information

AZENROB retains personal data only for as long as necessary to fulfil the purposes for which it was collected and its obligations under applicable law.

When retention is no longer necessary and there is no legal basis requiring it, information may be deleted, anonymised or archived in accordance with the law.

6. Protection of Information

AZENROB seeks to apply appropriate technical and organisational security measures to prevent unauthorised access to, alteration, disclosure, loss or destruction of personal data.

The legislation of the Republic of Azerbaijan requires the owner and operator of personal data to implement technical and organisational measures to protect data against accidental or unauthorised destruction, loss, unlawful interference and other risks.

The security measures applied are determined according to the nature of the information and the risks involved.

7. User Rights

Under the applicable legislation of the Republic of Azerbaijan, a user has the right to:

• to obtain information;
• to request information about the purpose of processing;
• to request the correction and updating of inaccurate or incomplete information;
• to request deletion of the information or cessation of its processing in circumstances provided for by law;
• to object to the unlawful use of personal data.

Such requests may be submitted through AZENROB’s official contact details below.

8. Third-Party Websites

AZENROB’s website may contain links to third-party websites, social media platforms and other external resources.

When a user accesses a third-party resource through such a link, that resource’s own privacy policy and terms of use apply.

AZENROB does not control the content, data-collection practices or security measures of third-party websites.

9. Changes to the Privacy Policy

AZENROB may update this Privacy Policy when there are changes in legislation, the company’s activities, the website’s functionality or data-processing practices.

An amended version takes effect on the date it is published on AZENROB’s official website.

Users are encouraged to review the current version of the Privacy Policy periodically.

10. Contact Information

For questions or requests concerning this Privacy Policy, the processing of personal data or user rights, please contact AZENROB using the details below.